CIOs need to keep their teams motivated to ensure engagement, retain talent and role productivity.
Here, we look at the best ways to keep your team motivated.
Read next: What keeps a CIO motivated.
By Chloe Dobinson
All employees should have equal opportunities and make sure they feel valued within the organisation.
Employee recognition, questionnaires and feedback forms will open the door to regular communication and ensure they feel valued in their role.
2017 CIO 100 organisations including HSE Ireland, Coventry City Council and John Lewis Partnership have introduced an open door policy which has led to an increase in team motivation and a cultural change.
CIOs should spend a considerable amount of time listening to their teams.
Offering support and having an open door policy can ensure team member’s voices are heard. What’s more, it can help CIOs establish a relationship, build trust and add crediabilty to their role.
British Car Auctions CIO Duncan Gray says: “I operate at the coalface…and I dislike being in my office. I prefer to be out motivating my team across all markets and all divisions.
“I like listening to people to learn what is really going on, whether they are the CEO, the developer or the support team. That might be on weekly, monthly or quarterly basis in all areas of the business, in any one of our countries. Engaging with the business and people is why I come to work. I believe IT is 50% platforms and 50% people.”
CIOs should observe and train staff to keep team members motivated.
Skills workshops, leadership programmes and mentoring schemes are great way to meet a company’s expectations. Additionally it can help retain talent, career development and meet shared business goals.
Manchester City Council CIO Bob Brown says: “Weekly team stand-ups, brown-bag lunchtime conversations, one-to-ones, staff shadow opportunities, etc. This has helped to fundamentally change the way we are perceived by others. We are also about to launch a colleague feedback survey to help see how the changes we have made are impacting frontline staff.”
A CIO should set clear goals for teams with an achievable timeframe. This can be through target boards and flowcharts to help keep team members motivated and ensure all goals are met.
Goal-Buddy, GoalEnforcer and Goalscape are free goal tracking apps which can help plan, monitor and achieve goals. What’s more, they provide detailed reports which breakdown goals and individual contributions to a shared project.
Challenging team members will help strive to achieve goals and push them out of their comfort zones. This can identify an individual’s strengths and weaknesses to develop skills and can lead to a promotion.
No team will stay motivated if they do not have the right resources to do their work.
Investing in collaboration, open-source and file management tools can help employees stay motivated and get tasks completed on time.
CIO 100 organisations including Save the Children UK, B&H Worldwide and BMJ are investing in digital tools to ensure they give the much needed to support to teams.
CIOs are often engaged in every aspect of the business from managing multiple teams, projects and deadlines.
A positive attitude, healthy mindset and overall enthusiasm towards a task can have a greater influence on a team. This should not only increase team productivity and build trust but also ensure company loyalty.
CIO Stephen Docherty at South London and Maudsley NHS Foundation Trust says: “I improve the culture breaking it before I started, but mainly by being postive, having an authoritative style and setting out a vision, and then delivering against the vision.”