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Craig Walker, VP and Global CIO at Shell Downstream, explains why it’s essential for CIOs to become an integral and credible part of the leadership team, sharing a wide vision that communicates the business and competitive advantages and opportunities of IT.

He also talks about how he has developed strong, high-performance teams that understand the commercial and business implications of IT; and how he’s modernised established processes - that have developed over more than a hundred years of Shell’s history - to create an agile and competitive organisation.