BAA’s £100 million, five-year outsourcing deal with Capgemini will target improving real time information at airports across the UK.
The deal, first reported last week by Computerworld UK sister title, CIO UK, is aimed at streamlining IT at the airport operator and improving data.
Work will be carried out by a consortium led by Capgemini, with SITA providing networking, Atkins project management, Computacenter desktop and server support, and Amor Group supporting niche applications.
The deal includes management of BAA’s core IT, from applications to hardware, as well as project management. Capgemini may also develop new systems for interaction with airlines and airport retailers, though no exact plans have been revealed.
In terms of real time data, BAA is seeking information on aircraft and passengers, in order to improve daily airport operations and planning.
The company – which operates Heathrow, Stansted, Edinburgh, Aberdeen, Glasgow and Southampton airports – has approximately 10,000 IT users. Work will begin in May, following a transition of around 200 IT staff from BAA to Capgemini.
Philip Langsdale, chief information officer at BAA, said: "Because our focus is on running airports, it makes sense for specialist IT functions to be outsourced, which is also much more cost effective. We want to improve our resilience and ensure that we have the right systems in place to share the right information at the right time.”
BAA is in the process of bringing a number of IT programmes on line, with an investment of over £120 million over the next three years, including an upgrade to its Oracle ERP system and an improved baggage handling system in Terminal three at Heathrow.
Langsdale told CIO last week that with the possibility of another airport demerger – following BAA’s sell off of Gatwick in 2009 – that “one aspect” of the Capgemini deal “will be to help disaggregate the IT across the airports”.