I spent the day with a number of colleagues at Cisco's Executive Briefing Centre at Bedfont Lakes. Even 'though it necessitated a journey around the world's most odious road (the M25) the day was enjoyable and productive – with sessions on the network as the platform for transformation, Cisco insights on "New Ways of Working", Work Place Resources and "a day in the life of a 21st century connected council".

In the afternoon, we discussed ways to accelerate the business case for infrastructure development and Cisco's Services Lifecycle Methodology for Connected Communities.