Is your customer-centric strategy genuinely about the customer or is it about yourself?
Forget Bimodal IT and focus on connected the organisation from front to back, back to front and all points in between
It's time for CIOs to step into the data collection debate and challenge 'too much ain't enough'
Digital transformation, disruption and the increasing pace of change - are you using current business and technology lingo correctly?
In this fast moving digital world there are even faster moving digital dangers that everyone needs to understand
If you are opening a dialogue with your customers you need to focus on the good and the bad
Technology for technology's sake or disruption created purely to disrupt is an ultimately futile exercise
It's incredibly hard to be genuinely open to all things
I'm not going to settle for whooping wildly in fake amazement at incremental advancement
Previously start-ups shipped their arms - but now they're fully-loaded commando units gunning not just for your business but your entire market
The time has long passed when executives could be proud of their lack of IT knowledge as a badge of honour